Our return policy (retail orders)
Davan products that are purchased on our website (excluding promotional or sale items) can be returned or exchanged within 30 days of the purchase date for a full refund in the amount of the purchase excluding shipping costs.
Refunds will be issued to the original method of payment. All merchandise must be returned unused, unwashed and be accompanied by the original hang tags. The condition of the product is left at the discretion of Davan Company.
- Must be in its original condition when received and unused
- Must be sent back with all original labels, accessories, and packaging
If all conditions are met, we will refund the amount of the invoice back to your original method of payment (not including the shipping costs).
All on sale items are FINAL SALE and cannot be exchanged or returned. If a product was purchased from an authorized retailer and NOT directly from Davan, please contact that retailer directly as policies change from store to store and we are not responsible for their policies.
NOTE: For products purchased directly online from www.davandesigns.com, we are not responsible for shipping, taxes, and duties for your return.